Mr Ryan Charland has assumed the role of President Director and Chief Executive Officer of Manulife Indonesia.
With effect from July 2019, he is responsible for leading the Manulife business in Indonesia to help more than 2.5 million customers in achieving their financial goals and aspirations through various innovative solutions to meet their financial needs.
Prior to this, Ryan led Manulife Philippines since January 2014. He was known as the young CEO who managed to drive the company towards extraordinary growth.
Under his leadership, the business launched a series of digital, customer-centric initiatives, electronic point of sales (ePos) for sales forces, funds performance application (iFunds), Manulife Online (CWS), auto underwriting and ManulifeMOVE mobile apps.
He also grew its agency force from under 4,000 to nearly 10,000 agents; established Manulife Asset Management and Trust Corporation; renewed and expanded its partnership with ChinaBank; and started a new chapter in the company's long history with the move to the modern NEX Tower.
Ryan joined Manulife in August 2003 and has worked for Manulife Financial in various leadership functions.
He holds a Bachelor of Science degree in Computer Science and Actuarial Science from the University of Toronto.
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