Malaysia: AIA partners with eWallet for affordable health insurance

| 27 Nov 2023

In partnership with AIA Malaysia, TNG Digital has introduced Insure360, a comprehensive health insurance centre, accessible through its Touch 'n Go eWallet. This feature provides a selection of critical illness and medical insurance products.

The launch of Insure360 adds to TNG Digital’s existing range of insurance products, which includes WalletSafe, SafeTrip, SafeHome, and CI Insure. The new offering aims to cater to individuals seeking affordable medical and critical illness coverage, with premiums commencing from as low as RM10 (US$2.13) per month. 

According to a news release, Insure360 is tailored to meet the needs of those requiring basic insurance coverage or seeking to supplement existing medical insurance, possibly provided by their employers. The premiums for these plans are variable, considering factors such as age and gender. Furthermore, the coverage offered is renewable annually for individuals up to the age of 70. 

The service offers two coverage options, both of which do not require a medical examination. Users have the flexibility to either select from various insurance products to create a customised plan or opt for a convenient two-in-one bundle that combines critical illness and medical insurance.

The benefits under these plans include coverage for hospitalisation expenses and, in the event of a critical illness, a lump sum payout reaching up to RM100,000. Additionally, a lifestyle assistance allowance is also part of the package. 

Another important feature of Insure360 is its access to AIA’s Personal Medical Case Management Service. This service connects users with globally renowned medical specialists for expert advice and treatment recommendations based on a reassessment of their medical diagnosis. 

Moreover, the collaboration with AIA introduces virtual medical services, enabling users to receive medical consultations remotely. For hospital admissions, Insure360 offers a cashless admission facility at AIA panel hospitals throughout Malaysia. Claim submissions can be made online via the Touch ‘n Go eWallet under the GOprotect feature, with swift payment transfers to the user’s bank account upon claim approval. 

Eligibility for Insure360 is restricted to eKYC verified users of the Touch ‘n Go eWallet, aged between 18 and 50. This includes permanent residents, work permit holders, pass holders, and legally employed individuals residing in Malaysia., reported Insurance Business.