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NTUC Income: 1,200 job openings with earn-as-you-learn Sales Management Associate programme

| 26 Jan 2021

Fresh graduates, Jackson Soh and Kimberly Kong in Income’s SMA programme (Credit: Income)

NTUC Income (Income) is aiming to recruit 1,200 new financial advisers with the launch of its Sales Management Associate (SMA) programme. The programme is designed to groom participants, such as fresh graduates and mid-career job seekers, with little to no financial advisory experience to become sales specialists and leaders in the insurance industry.

SMA is the only programme in the industry that offers integrated career tracks in financial advisory that range from tied advisers, to retail and financial advisers, said the company. This gives participants a holistic exposure to the insurance industry and financial advisory before deciding on a career track to pursue.

18-month programme with base remuneration

The 18-month earn-as-you-learn programme offers a starting monthly base remuneration of S$2,900, even as participants sit for exams to obtain relevant licences.

The SMA programme takes place over three phases, each phase lasting six months, to hone a strong foundation in financial advisory by allowing participants to first complete their financial advisory licensing, undergo sales training and on-the-job career discovery, before moving on to full-time careers within the Income network.

After obtaining their licences, participants of the SMA programme will receive on-the-job training at Income’s Retail Financial Service (RFS) branches, to learn the basics of policy servicing, handling customer claims and customer service, as well as, one-on-one mentorship by the senior management team at Income.

The SMA programme also offers participants the opportunity to undergo “job sampling” in the areas of insurance design, claims, product development, underwriting and more, so that they gain insights into Income’s front and back-end sales operations.

Meaningful job opportunities

Fabian Ng, Income’s General Manager for Consumer Business, said, “The launch of the SMA programme is extremely timely as it helps to create meaningful job opportunities for Singaporeans in the current economic climate.”

“The SMA programme will also enable us to double our agency force, to strengthen our distribution channels and better serve the evolving insurance and financial advisory needs of Singaporeans,” Mr Ng added.

Since the soft launch of the SMA programme in October 2020, Income has received positive response from fresh graduates, as well as mid-career job seekers, who are looking to kick-start a career in financial advisory.

Jackson Soh, a fresh graduate from the Singapore Institute of Management (SIM) enrolled in the SMA programme, said, “What I thought is unique is being personally mentored by the senior management team which has allowed me to gain a much better perspective into the world for insurance, with deeper knowledge in the development and processes of the insurance industry, an area that many advisers may not have access to.”

Kimberly Kong, a fresh graduate from the Singapore Management University (SMU) enrolled in the SMA programme, said, “The programme has introduced me to various aspects of the business, and the one-on-one mentorship provides great guidance that has inspired me to want to learn more. In addition, I like that it also gives me job and financial security with a good remuneration from the day I join the programme, while learning the ropes of the industry.”  

To find out more about the SMA programme by Income, visit www.income.com.sg/careers/sales-management-associate.


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