MetLife Australia will waive life insurance premiums for some customers in Victorian bushfire zones, as major health insurers introduce similar financial relief and support measures for affected policyholders.
MetLife Australia has confirmed that eligible MetLife Protect policyholders living in government-designated bushfire areas in Victoria can request a premium waiver for the period from 7 January to 7 April 2026.
The waiver is available on an opt-in basis and is aimed at keeping life insurance cover in place while households deal with the immediate impact of the fires and early stages of recovery.
Chief insurance officer Meray El-Khoury said the insurer recognised the pressures facing customers in impacted regions. “As communities begin the process of recovery, we extend our sympathy and concern for their losses. We also offer practical support with a three-month premium waiver to ensure customers can maintain important life insurance cover while focusing on rebuilding their lives,” El-Khoury said.
Advisers are able to lodge requests for the waiver on behalf of clients where it is suitable for their circumstances.
MetLife Protect customers and their families also continue to have access to the 360Health program, which includes virtual health services such as Mental Health Assist and Expert Medical Opinion at no additional cost during this period, reported Insurance Business.