For her professionalism as demonstrated by high quality business with 100% persistency rates, and commitment to being a role model living a well-rounded, balanced lifestyle dedicated to service and family relationships, Ms Amy Wat Chi Mei from AIA Hong Kong was crowned Insurance Agent of the Year at the 3rd Asia Trusted Life Agents & Advisers Awards.
Ms Wat’s professionalism shines through in the quality of her business. She boasts an impressive record of 100% policy persistency rate over the last five years.
In the past eight years, the only year in which she fell short of her high standards was 2012 when her persistency rate was 99.88%.
As a result of her professionalism, she has received LIMRA’s International Quality Award, which honours agents for excellent production and outstanding persistency of life insurance business as signs of quality business, for nine consecutive years; and Life Underwriters Association of Hong Kong (LUAHK)’s Quality Advisor Award, which recognises advisers’ professional ethics and dedication to the provision of excellent services, for eight consecutive years.
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Ms Wat is also a model of consistency. The year 2017 marked her 11th year in AIA and also her achievement as an 11-year MDRT Qualifying and Life member.
By all accounts, she has the potential and ability to perform at an even higher level of productivity and achievement. But she holds true to her vision of being a model professional in the insurance industry, as well as living the MDRT ‘whole person’ concept. She also sees it as a mission to spread financial knowledge.
With Hong Kong as a gateway to mainland China, many agents have shifted their market focus to serve high net worth PRC clients.
But she has chosen to continue to serve Hong Kong’s lower- to middle-class segments as she believes that all classes in society should be able to enjoy the highest quality of insurance services.
Family is also a top priority for her as a mum to two young daughters aged three and five. To ensure that she spends sufficient quality time with her kids and family, she limits her week’s work schedule to nine half day slots.
3rd Asia Trusted Life Agents & Advisers Winners’ booklet
Photos of the Gala Dinner
In 2017, she helped in the creation of the ‘Premier Lady’ group, which consists of mums in her district, to promote work-family balance. In addition to the group, her active contributions to others include being a senior premier builder in the AIA Premier Academy to coach new joiners, speaking at LUAHK’s MDRT day to inspire others in the industry, participating in mentorship programmes and serving as a certified financial planner ambassador at the Institute of Financial Planners of Hong Kong to promote professional financial planning to private companies and the public.
The 3rd Asia Trusted Life Agents & Advisers Awards was made possible by organisers Asia Insurance Review and Asia Advisers Network, co-organiser LIMRA, and strategic partner AIA. Winners were selected in an independently-audited judging process. More information on the Awards can be found here.
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