AXA launches new "MultiPro Critical Illness Protection" series to enhance existing protection at an affordable cost

| 02 Sep 2020

With advancements in medical technology, the mortality of critical illnesses has reduced, but it is still difficult to avoid the recurrence of diseases like cancer, heart disease and cerebrovascular diseases that are three of the most common fatal diseases in Hong Kong.

Taking colorectal cancer, the most common cancer as an example, 50% of the patients would have a chance of cancer recurrence after surgeries. For heart attack patients, 20% of the patients who have had a heart attack will likely be readmitted to the hospital for a second time within 5 years, while about 40% of the people who survived a first stroke will likely have a second stroke within 5 years. Therefore, having a comprehensive critical illness protection plan in place with a multiple claims facility is of utmost importance. Considering the situation, AXA Hong Kong launches the new "MultiPro Critical Illness Protection" series ("MultiPro" series) providing customers with an affordable extension to upgrade their current protection with multiple claims benefit to fill the protection gap.

The "MultiPro Critical Illness Protection" series covers "MultiPro Critical Illness Plan ("MultiPro") and MultiPro Plus Critical Illness Plan ("MultiPro Plus"). On top of cancer, to give extra peace of mind, "MultiPro Plus" offers extra protection against heart attack and stroke – another two common fatal diseases. Customers can choose "MultiPro" or "MultiPro Plus" based on their needs.

Mr Kevin Chor, Chief Life and Market Development Officer, AXA Hong Kong and Macau, said, "Most of the critical illness insurance plans developed in the early days only provide a one-off major illness claim, and the plan will be terminated thereafter without the continuous support should cancer recur. Even though some plans provide multiple claims benefit, their protection is still not as comprehensive as the current ones. According to internal data, over 60% of critical illness insurance customers aged 30 above are found to have insufficient protection or no multiple claims benefit. We launched "MultiPro" and "MultiPro Plus" to help customers upgrade their current protection by providing multiple claims on those common critical illnesses, on top of the plans they are holding."

"No matter what critical illness plans the customer holds currently, either from AXA or other insurers, they can apply for these two new products which are at very affordable prices, and the premium level for "MultiPro" and "MultiPro Plus" stays the same throughout the whole premium payment term. In another words, the premium will not increase subsequently based on the insured's attained age," added Mr Chor.

Continuous cancer protection helps patients to recover, free from financial worry

"MultiPro" and "MultiPro Plus" provide comprehensive cancer protection for customers. If the insured is first diagnosed with cancer, the plans will refund 100% of the total premiums paid, and all future premiums will be waived. If the cancer comes back after 1.5 years, the insured can choose to receive the Continuous Cancer Payout Benefit which pays 5% of the sum insured each month up to 4 years, or a lump sum payment which equals to 100% of the sum insured.

"MultiPro Plus" offers extra protection against heart attack and stroke

As heart disease and stroke are another two common fatal diseases, "MultiPro Plus" deliberately allows multiple claims for these diseases. The insured can make one extra claim for each of these two critical illnesses, and each claim equals to 100% of the sum insured to give extra peace of mind.

Get back all premiums paid with No Claim Benefit 

AXA Hong Kong encourages customers to maintain good health. If no benefit has been paid or becomes payable upon the policy maturity, the insured will be awarded a No Claim Benefit which is equal to 100% of total premiums paid in recognition of the insured's commitment to maintaining optimum health.

Being best protected while staying fit

Customers who are insured by "MultiPro" or "MultiPro Plus" can enjoy the wellness services provided by "AXA BetterMe" – a holistic and unique wellness platform.  As demonstrated by AXA's brand ambassador Ms Sammi Cheng, "AXA BetterMe" helps to elevate the overall physical and mental health of our customers to attain an all-rounded healthy lifestyle.

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