Inspirational Leader of the Year 2021 - Karine Lam

| 13 Aug 2021

For maintaining consistently high standards while being an inspiration to those around her; for leading her team in efforts to help vulnerable segments of the community during the pandemic; and for being a positive influence while giving back to the industry and the community.

When Karine joined AIA in 2006, she did so with no prior related experience and with her family in debt. Despite that, she managed to do well and over the last 14 years, and she has maintained a high level of performance in terms of team development, as well as personal production – she has qualified for Million Dollar Round Table (MDRT) six times, Court of the Table (COT) four times and Top of the Table( TOT) four times in her 14 years as an MDRT life member. In 2012, she was also awarded the Hong Kong Professional Elite Ladies Awards.

She was appointed district director in December 2013, in what was considered one of the fastest promotion records in both the AIA group and the industry. Since then, she has been awarded Insurance Agency Leader of the Year 2017 and has been listed among the Most Outstanding Female Leaders in Asia 2018 and Jessica’s Women of Excellence 2019.

As a female leader in the insurance industry, Karine is driven to help others reach their dreams, believing that nurturing talents to become professional advisers will multiply the power of giving and serving, and ultimately have a positive impact on society.

Throughout the challenges of 2020, her group never stopped serving those in need, particularly the elderly, underprivileged and street cleaners. When COVID-19 sparked panic buying and prices of pandemic protection items soared and became unaffordable to the underprivileged, her group bought and donated 41,700 masks and 382 hand sanitisers to the elderly living alone via Bliss District Elderly Community Centre (BDECC), and to street cleaners by hand.

When social distancing regulations disrupted agency operations, she stepped up to lead by example, leveraging digital initiatives to move business activities online. Her efforts paid off and not only did she manage to maintain her high standards of performance, she also inspired several of her teammates to make personal breakthroughs as first-time TOT qualifiers.

And with so much negativity surrounding COVID-19, Karine made sure to be a source of love and energy. She organised various workshops, seminars, internship and mentorship programmes during the pandemic and in addition to participating in the company’s community initiatives, she also worked with organisations like The Plan International, BDECC, Hong Kong Road Safety Patrol and HKU Space.

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Check out the other winners:

Winners crowned at the 6th Asia Trusted Life Agents & Advisers Awards

Rookie Insurance Agent of the Year 2021- Chan Fun, Nicholas

Rookie Insurance Agency Leader of the Year 2021 - Nguyen Thi Van

Financial Adviser of the Year 2021 - Lee Zi Yi, Michelle

Bank Partner of the Year 2021 - Krungthai Bank

Digital Agent of the Year 2021 - Joyce Chan

Employee Benefits Consultant of the Year 2021 - Anthony Wong

InsurTech of the Year 2021 - Heartzmail

Digital Transformation of the Year 2021 - AIA Singapore

Employee Benefits Provider of the Year 2021 - AIA China

Download the winners' booklet here