Insurance Agent of the Year 2021 - Wee Keng Kin Jacqueline

| 26 Aug 2021

For going the extra mile to take care of her clients and raise support for those in need during a pandemic; for giving back to the industry by providing guidance for new agents; and for building strong relationships that have seen her stand by her clients across multiple generations.

When she was 17 years old, Jacqueline’s father suffered a stroke and with no insurance, she had to take a tuition fee loan and give part-time tuition to fund her studies. This fuelled her belief in the importance of insurance and in 1996, while still an undergraduate, she started her career with AIA at the tender age of 21.

Consistent and hardworking, she has since qualified for the Million Dollar Round Table (MDRT) for 20 years, Court of the Table (COT) nine times, and reached Top of the Table in 2021. She has attained the highest accolade, the Centurion Club, in AIA Singapore for 21 consecutive years since 2001 and has also qualified for the President Club, which recognises the crème de la crème from each country within the AIA Group, for five terms.

During the COVID-19 pandemic, Jacqueline went the extra mile to make sure her client were well taken care of. She spared no effort in sourcing for hand sanitisers and masks for her clients, at a time when there were almost no supplies in Singapore, and sent out numerous care-packages of masks, hand sanitisers and Vitamin C, to her clients, giving priority to families with senior citizens or children.

Throughout this period, she continued to reach out to more charities on top of her regular contributions, encouraging her peers to do the same. She also shared various links to encourage her clients who were not affected financially to reach out to those in need.

Harbouring a passion for teaching, Jacqueline has mentored countless people over the years, many of whom managed to grow their business and qualify for the MDRT and COT with her guidance. She shares her secrets of success with new agents and often encourages them to offer service with a genuine heart.

Jacqueline has also demonstrated a tremendous ability to build long-term relationships by making sure to be there for them through good and bad times while ensuring their health and financial needs are taken care of. After 25 years in AIA, she is currently serving the 3rd generation of her clients.

Subscribe to our newsletter to be kept informed of the launch of the next Awards here.

Check out the other winners:

Winners crowned at the 6th Asia Trusted Life Agents & Advisers Awards

Rookie Insurance Agent of the Year 2021- Chan Fun, Nicholas

Rookie Insurance Agency Leader of the Year 2021 - Nguyen Thi Van

Financial Adviser of the Year 2021 - Lee Zi Yi, Michelle

Bank Partner of the Year 2021 - Krungthai Bank

Digital Agent of the Year 2021 - Joyce Chan

Employee Benefits Consultant of the Year 2021 - Anthony Wong

InsurTech of the Year 2021 - Heartzmail

Digital Transformation of the Year 2021 - AIA Singapore

Employee Benefits Provider of the Year 2021 - AIA China

Inspirational Leader of the Year 2021 - Karine Lam

Insurance Agency Leader of the Year 2021- Shih-Fang Huang

Lifetime Achievement Award 2021 - Wong King Kwok Raymond

Download the winners' booklet here